TRAINING PROGRAMS

Our expertise is in providing shorter-duration training in leadership, communications skills, customer service, human resources, and legal compliance training. The reason we offer our training programs in shorter formats is that we know how tough it is, especially for smaller employers, to have employees out of the operation for several days to attend a training class. To ease in scheduling, we offer numerous learning methods such as half-day classroom workshops, 2.5 hour self-paced Online E-Learning courses, and 60-90 minute online continuing education Webinars facilitated by members of our team.For more about our classroom workshops, please visit our Leadership Training page, Employee Performance Improvement page, or our Labor and Employment Law training page. Or, just give us a call at (561) 208-6480.

Self-Paced, Online E-Learning

All Online e-Learning Courses Feature:

¯ High quality video modeling scenarios that engage learners with situations they will recognize and solutions they can apply
¯ Post test capability with pass/fail settings available with custom learning center – to measure knowledge and retention levels
¯ Full book-marking capability so that students can “pick up where they left off” whenever time allows
¯ Multiple interactive quizzes in different formats ensure active participation and knowledge transfer
¯ Self-awareness inventories to access what you know before you take the course to motivate learning
¯ Simulated practice using real work examples connect the skill points to realistic business challenges

An added benefit of the Leadership Essentials courses in the Supervision Series is that once leaders complete all the courses in the series, they become eligible to complete the application and testing for the Certified Professional Manager certification program.

Certification confirms management competence, demonstrates professional commitment, and enhances career opportunities and advancement. The CPM certification is recognized in the United States and internationally. Certification is granted by The Institute of Certified Professional Managers (ICPM) which specializes in management certification. Founded in 1974 by the National Management Association (NMA), the International Management Council (IMC) and management educations, the Institute has certified over 10,000 managers worldwide in all industries.

To take a “test drive” of our Delegating or Essential Skills of Communication, click here for our free demo.

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Leadership Essentials - The Supervision Series for Supervisors

Click on a title below to see full course description.

Essential Skills of Leadership
Essential Skills of Communicating
Coaching Job Skills
Communicating Up
Delegating
Developing Performance Goals Standards
Effective Discipline
Managing Complaints
Improving Work Habits
Providing Performance Feedback
Resolving Conflicts
Supporting Change

For more information regarding our online training programs and management certification, please contact us at (561) 208-6480 or email ClientServices@rpchr.com.