human-resources-training-checklist
Human Resources
Training Preparation Tool
This tool is designed to provide clients with a place to start when considering implementing leadership and/or employee development training. By using this tool, (which is a series of questions that gather valuable data) it enables us to more quickly provide pricing for our training programs. This checklist also helps clients to decide if instructor-led training is the appropriate delivery method or if using our Online E-learning campus is the appropriate method.
We are frequently asked this question: “What is the cost to have you come in to do a training?” The reality is that this question is a bit similar to asking the family doctor, “Doc, before you get started, how much is this going to cost?” In order for the doctor to determine cost, he/she first has to do a diagnosis. When we work with a client to recommend a training solution, we use a diagnostic process similar to how a family doctor might diagnose an illness. It requires asking a lot of the right questions to get to the root of why training is needed in the first place.
As an example, sometimes after talking with potential clients, it becomes evident that training really isn’t going to be a solution. There may be root causes stemming from an employer’s systems, such as poorly written policies or a poorly designed performance management system that isn’t rewarding employees for the right behaviors. Before we can give a reasonable answer about the cost of a training program, we first have to gather some important information, which we’ve provided in this preparation document.
A special note: We’re often contacted, initially, by more junior-level members of the HR or training group, as they have been tasked with “gathering prices” for the cost of training. Although this may seem like a time-saving endeavor, it really isn’t in the long run. Most of the individuals who initially contact us simply don’t have the information available that we need to effectively provide pricing. For that reason, we’ve provided this tool to help potential clients gather the necessary data to speed up the process.
Also, if the person completing this document isn’t the financial decision-maker responsible for approving the training, it is strongly recommended that a meeting be held with that individual, using this document as a guide for the discussion. By doing so, it will dramatically improve our ability to provide accurate pricing—and to enable us to more effectively diagnose the type of training that will be most effective at improving business performance.