FAQ’S
Frequently Asked Questions
What kind of consulting do you do?
For individuals, we provide career management consulting, job interview preparation training, job search training, and professional development training to improve personal performance in achieving career goals.
For organizations, we work with small to medium size employers to align people and processes with the organization’s strategic goals, so “all the oars are rowing in the right direction.” Also, we provide training to ensure leadership behaviors and employment practices are in compliance with labor and employment laws. For organizations, we have some clients that leverage our expertise in human resources to get advice on how to handle employee relations issues or leadership issues. And, we have others who leverage us for our expertise in designing customized management training programs.
Another aspect of our consulting is our flat-fee consulting service: HR Assist™. This new service was designed to provide smaller employers with a cost effective solution for getting the HR guidance and expertise they need, at an affordable price. It’s a way for businesses to get an “HR Guru” on the phone, whenever there is a crisis or simply HR questions that need answered–without incurring additional overhead expenses.
How much do you charge organizations for your human resource management consulting fees?
We provide consulting in two ways:
1. Employers who need on-demand, HR advice and guidance, such as with employee relations issues, will benefit greatly from HR Assist™. We charge a flat-fee for our consulting, and the costs vary according to the size of employee population. For more detailed information and pricing, please see the Human Resource Consulting page.
2. Consulting services that require us to be more “hands-on” (such as helping to revise company policies or design a custom training program) the cost will vary significantly from one client project to another. The cost varies because of client size, number of employees, geographic location, time required on a particular project, etc. Our initial consultation(s) with clients are always complimentary. We want to get to know our clients, personally, to ensure we have a clear picture of how to provide the best possible value. Once we understand the needs, we put together a proposal that recommends several options of how we can provide our services. We do cater to small to medium size businesses, and as a result of our targeted customer base, we have very low overhead costs and pass that savings on to our clients.
What kind of training do you do?
For Individuals, our training focuses on development of interpersonal skills and those skills needed for career success. As an example, we provide a Public Speaking 101 class and Assertive Communication Skills for Women. In addition, we have training programs on how to improve conflict resolution and negotiation skills, improve one’s ability to manage change, and improve work habits and personal performance.
For Organizations, our training is primarily for management teams and focuses on development of core competencies or “people skills” to improve skills in managing others. We firmly believe that people don’t leave companies–they leave their managers. Therefore, our programs teach the critical skills that supervisors and managers must possess to be effective in leading employees and achieving organizational goals.
Our employee training programs also focus on people skills development, and we specialize in providing conflict resolution skills training and customer service training. In addition, we also specialize in educating business owners, HR professionals, and management teams about compliance with labor and employment laws such as FMLA, ADA, ADEA, FLSA, Title VII of the Civil Rights Act, and many others.
Our training is available in 4 formats:
- Classroom Workshops & Seminars, led by one of our seasoned faculty members
- Online, E-learning training available 24/7 through our Web site
- Scheduled Webinars/Virtual Classroom sessions and recorded sessions
- One-on-One personal coaching, provided by our partners at Evoking Genius
How much does a classroom training program cost?
We are often asked this question, and the answer always is, “It depends.” Largely because of differences in course content, number of days, how far we have to travel to deliver a program, and the kinds of materials we utilize in a particular program. As a general guideline, the current market rate for leadership training programs ranges from $299-$3000+ per person. Yes, there are public seminars offered at the local hotel for just $99, but the old saying goes, “You get what you pay for.” Often, the facilitators of these seminar programs are more interested in selling audio programs and other materials vs. really delivering a quality continuing education program. On the higher-end of training programs offered to the public (open enrollment at a local hotel vs. having a trainer come exclusively to your company), you can expect to pay between $1695-$1995 for a two or three-day training class. The American Management Association, as an example, tends to offer higher quality, public training programs—although they are significantly more expensive than the programs we offer at RPC. Also, many programs are only offered in major cities and may only be offered a few times per year.
At RPC, the registration fees for most of our management training programs are between $599-$1199 per person. Our employee training programs range between $399-$899 per person. Also, as we build a relationship with a client to provide training on a quarterly, semi-annual, or annual basis, we are then able to pass on even more cost savings. The more training programs we deliver, the more value we can provide in pricing for each program. Of course, before we get started on any training initiative, we first need to get to know our clients and make sure the training being requested will drive the desired results. We have developed a great tool to assist you in planning for a training initiative. Please click here to download our Training Preparation Checklist.
Do you have a minimum number of people for one of your classroom training programs?
Yes. We prefer to have at least four participants in a classroom training program, as fewer than four really becomes more individualized instruction. However, if it is not possible to have four attend, we can make other arrangements to organize the training format and schedule.
Do you offer training for just one person?
Yes. We do provide individual, one-on-one training. Many small businesses need this kind of 1:1 service as they often have just “one person show” HR departments. Also, sometimes leaders need some 1:1 coaching to improve their performance. We can either have a trainer come to your facility to conduct 1:1 training, or we can have your employee come to our facility. Also, if a client is not located near our facilities in Boca Raton, Florida, we can provide a distance-learning option via our Webinars. Employees can attend training by simply logging on from their work station and joining us in a virtual classroom.
Do your instructors come to teach a class at our office or yours?
We can facilitate classroom training at our facility in Boca Raton, on-site at client facilities, or we can utilize local meeting space. Most employers have a conference room and/or a training room and this option is usually very effective and reduces cost. However, for groups larger than ten, it is recommended to hold the training at a local hotel or conference center to have adequate space for break-outs into small groups and to accomplish classroom activities.
Where are you located?
1200 N. Federal Highway, Suite 200, Boca Raton, FL 33432
Why do I need to hire someone to do my resume? Can’t I just do it myself and save the money?
This is a common approach–with an all-too common, negative result… Far too many individuals, especially professionals, think that writing a resume is pretty simple. After all, aren’t there a bunch of samples on the Internet? Sure, there are. But, do you know if that sample resume ever got anyone a job? Is it the right format for electronic submission? How about for a government job? A resume is a document that must explain why an employer should “buy” you, your personality, your character, your competencies… It is far more than just a chronological listing of what you’ve done. It’s about what you CAN do for an employer–and that takes writing skills to make that happen. And, most people simply do not have the professional writing skills, or performance management knowledge to effectively market themselves. To provide an example, a client of ours had applied for a registered nurse position at a hospital with a self-written resume. It wasn’t a surprise she didn’t receive any calls. The reason? Her resume didn’t even get noticed by the applicant screening software. Her resume wound up on the bottom of the “virtual stack” of resumes–never to be found.
Seeking professional help in career management is just good business sense. For a few hundred dollars, depending upon career level, you can significantly shorten the length of time it takes to find a job. By simply shortening a job search by just one week can save thousands in lost salary.
Why do we need HR Assist™ or outside HR help? We already have HR people, shouldn’t they be able to handle all the “HR stuff?”
Even larger employers, with seasoned HR Managers, often find themselves challenged with employee relations issues, particularly complex FMLA and leave issues. When challenged with those issues that go beyond their staff’s expertise, the next call is usually to in-house or retained counsel. Although attorneys are wonderful for providing legal advice in these situations (and we have a list of attorneys we highly recommend) they often lack the knowledge and expertise of how to fix the management-employee problems that created the legal issue in the first place. That’s where we come in. By leveraging our expertise, employers get clear, to-the-point answers on what to do during challenging–and sometimes sticky–HR situations. An example of the situations we help with: A female employee makes a complaint of sexual harassment to the HR Manager. The HR Manager has never dealt with a workplace investigation and doesn’t know how to handle it. By calling us, we walk HR through the steps and offer our expertise and guidance–without the “meter running” in fees. HR Assist clients receive quick solutions to people and performance problems.
What are your office hours?
We are available, by phone, Monday-Friday from 8:30 am – 6:00 pm Eastern Time.
Do you do training and/or consulting in other cities/states/countries?
Yes. We provide training and consulting for many clients outside of Florida. Our consultants will also travel internationally if a client prefers to have us fly to a particular work site/satellite location. We also specialize in providing expertise to international clients who are interested in doing business in the U.S. We can provide consulting on legal compliance, the best methods for acquiring talent, how to design a performance management structure that will drive results, and how to develop a positive organizational culture.
How much does it cost to take an online class?
Our Online E-learning courses are only $79 per course.
How much does it cost to attend a Webinar?
Webinars are $199 for the live presentation and $279 for both the live and recorded presentation.
Can I get college credit for taking online classes?
Yes. Many of our courses can qualify for college credit. For more information regarding earning college credit, please contact us at (561) 208-6480.
Can I earn professional certification?
Yes. Many of our leadership courses provide the necessary foundation for the Certified Professional Manager exam to earn the CPM designation. For more information about certification, please contact us (561) 208-6480 or Clientservices@rpchr.com