Upcoming Events

Certificate Program For HR Generalists

Coming to a city near you!

In this comprehensive, three-day HR management program, you’ll acquire the legal compliance knowledge you need to feel more confident in your HR role–and you’ll gain valuable insight, knowledge, and skills in the various disciplines of the HR management profession. Beyond becoming a legal compliance expert, you’ll also learn valuable strategies in how to manage FMLA abuse and sticky ADA issues, how to work more strategically as an HR business partner, how to handle difficult managers and challenging employee relations’ issues, and learn how to manage your own HR career—so your career doesn’t manage you!

This comprehensive three-day training program is one that always receives rave reviews from HR professionals with comments such as:
“I feel so much more confident in my job now, thank you!”

“I knew most of the legal stuff, but I have always struggled with how to deal with difficult managers…”

“I’m so glad I came to this course. I now know how to juggle all the employee relations issues that impact my work/life balance. I’m definitely going to get out of the office a lot earlier now!”

“I’ve now learned from this program how to work much more strategically as an HR business partner. Thank you!”

Included in your registration is complimentary online access to five HRCI accredited online training & certification programs in FMLA, ADA, COBRA, HIPAA, and FLSA–for a full year–after attending the Certificate Program for HR Generalists. These additional online courses will enable you to get quick, legal refreshers, stay current on labor and employment laws, and earn additional HRCI credits! And, whenever FMLA, ADA, COBRA, HIPAA, or FLSA laws change, you’ll always have up-to-date information, as we continually update the courses to keep pace with legislative changes.

To learn more about the Certificate Program for HR Generalists, pricing, and to register, please click here:
<a href>http://hrtrainingcenter.com/showSEMDetails.asp?TCID=1003551&RID1010874</a>

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Internal Investigations Certificate Program

Coming to a city near you!

Our intensive, three-day training program will provide you with a thorough grounding in internal investigations – and will arm you with the knowledge of how to properly conduct internal investigations to minimize legal liability and reduce employee complaints. This program is packed with practical tools, tips, and techniques to improve your investigative skills – and boost your confidence in handling sensitive and complex employee issues and workplace investigations.

By attending the Internal Investigations program, you will learn how to properly handle an investigation, including:

Understanding the legal obligations that require employers to conduct internal investigations
How to get the “trifecta” of evidence: documentary, physical, and testimonial evidence
How to establish a chain of custody and a confidential document retention process
How to prepare questions for witness interviews using the ©Ivey Bulls Eye technique
How to conduct witness interviews to get through the nonsense, save time, and avoid “he said/she said” cases
How to select appropriate–and safe–interviewing locations
How to analyze investigative findings and write a thorough investigative report
Best practices in handling disciplinary action and terminations to avoid stepping on legal land mines

To learn more about the Internal Investigations Certificate Program, pricing, and to register, please click here:

<a href=>http://hrtrainingcenter.com/showSEMDetails.asp?TCID=1003554&RID1010874</a>

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Audio Conferences:

Our 90-minute Audio Conferences are a fast, cost-effective way to get your professional development—and to earn recertification credits toward the PHR, SPHR or GPHR certification. All of our Audio Conferences are HRCI accredited with 1.5 credits per conference.

Upcoming Events:

Changing the Perception of the HR Department
Friday, September 9
3:00 pm – 5:00 pm Eastern
For most managers, their perception of HR is an administration function: handling payroll, processing benefits, and serving as a “necessary evil” in organizations because of changing laws. If your HR group has this “perception problem” in your company, you need to learn how to improve your relationship-building skills to get better cooperation – and respect. In this informative audio conference, you’ll learn the root causes that contribute to HR’s poor reputation, how to improve it, and steps you need to take to improve your company’s “HR-IQ”.
For a more detailed course description, pricing, and to register, please go to:
<a href>http://HRTrainingCenter.com/showWCDetails.asp?TCID=1008405&RID1010874</a>

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Workplace Investigations 101
Friday, September 23
1:00 – 2:30 pm Eastern

When the time comes to handle a touchy employee issue…who do they call?? HR. But is HR properly trained? Let’s face it: most HR professionals have never had formal training in how to conduct investigations. Is the time to learn when suddenly faced with having to do an investigation? Without acquiring the proper skills in how to handle allegations in the workplace — and investigate them effectively — employees may feel their complaints are not taken seriously internally. Therefore, they take their complaints externally — to the EEOC, DOL, or to their attorney. Therefore, this is a must-attend audio conference for HR professionals that are responsible for employee relations.
For a more detailed course description, pricing, and to register, please go to:

<a href=>http://HRTrainingCenter.com/showWCDetails.asp?TCID=1008408&RID1010874</a>

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The Basics of Giving Constructive Feedback without Creating Defensiveness & Drama
Tuesday, October 4
Noon – 1:30 pm Eastern

For a more detailed course description, pricing, and to register, please go to:

<a href>http://HRTrainingCenter.com/showWCDetails.asp?TCID=1008409&RID1010874</a>

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Assertiveness Skills for HR Professionals
Friday, October 7
3:00 pm – 4:30 pm Eastern

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Managing Workplace Conflict: How to Reduce the Drama and Keep Things from Getting Out of Control
Friday, November 4
1:00 pm – 2:30 pm Eastern

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How to Keep HR from Being the Employee Complaint Department
Friday, November 18
3:00 pm – 4:30 pm Eastern

HR always seems to be caught in the middle—between petty employees who complain all the time and their stubborn managers who want HR to handle all the conflict. Because most HR professionals possess good interpersonal skills and are approachable, employees would rather run to HR to “vent” than deal with their manager. Why? It’s easier to let HR handle it than dealing with the conflict themselves. Also, most supervisors would rather have a root canal than confront employees and hold them accountable. In this informative audio conference, you will learn how to spot the “Bermuda Triangle”, how to avoid getting lost in it, and how to establish boundaries in HR to stop handling issues that HR doesn’t own.

For a more detailed course description, pricing, and to register, please go to:

<a href>http://HRTrainingCenter.com/showWCDetails.asp?TCID=1008406&RID1010874</a>