ABOUT RPC
Natalie Ivey, President
Who We Are:
Results Performance Consulting, Inc. (RPC) is a consulting firm that helps individuals and organizations improve performance through HR management consulting and leadership and professional training and development programs. In 2002, the business was founded by the President, Natalie Ivey, a former Director of OPEN The Small Business Network from American Express. During Natalie’s years in working with American Express and talking with entrepreneurs, she realized that small business is truly the backbone of the American economy. After her years at Amex and with Fortune 500 organizations in leadership, HR, and Organization Development, Natalie took her knowledge and expertise from the corporate environment and applied it to start her own small business. Natalie realized that employers needed her help in understanding the complex labor and employment laws, how to tackle tough employee relations issues, improve supervisor’s skills, reduce labor costs, reduce negativity and “drama” in the workplace, and help with a myriad of other HR related issues. Natalie also realized that smaller employers desperately needed cost-effective, “real world” management and employee training programs that actually generate a return-on-investment.
Today, RPC has grown into a firm that provides HR consulting, executive coaching, and leadership and employee training programs using various delivery methods including traditional Instructor-led classroom, Virtual classroom, and Web and Audio Conferences. Additionally, Natalie is an educator within the HR profession and routinely designs and facilitates continuing education programs for the HR profession, through a strategic partnership with HR Training Center and HR Certification.com.
RPC’s specific area of expertise is in assisting smaller employers, with fewer than 1000 employees, in improving business performance. Often HR professionals are “thrown to the wolves” to handle the leadership and HR challenges as a small company grows. As employee headcount increases–so do the problems, often exponentially. With our help and guidance, small business owners and HR Generalists, Managers, and Directors can acquire the education, compliance “do’s and don’ts” and the skills development needed to handle a growing small business.
What We Do
For Organizations:
- Leadership and Professional Development Training Programs
- HR Management Consulting for Smaller Employers
- HR Department Strategic Planning
- HR & Employment Law Training Programs
- Internal Investigations Training Programs for HR Professionals
For organizations, we consult with small to medium-size employers to improve management and employee work performance, lower labor costs, and improve compliance with labor & employment laws. It’s like having an “on call” HR guru to call whenever a problem arises and get sound, practical advice on how to handle employee situations.
We also provide high quality, cost-effective professional development training programs, and we specialize in providing leadership training for management teams. Our programs are delivered in a modular format (shorter duration courses) via classroom workshops or via virtual classroom sessions. We offer numerous learning methods to offer flexibility in attending a training course and to ease in scheduling. Also, each one of our leadership training courses is designed to strengthen the “people” skills of supervisors and managers, as we know all too well…People don’t leave companies–they leave their managers.
For that reason, all RPC courses are designed to provide critical, interpersonal “people skills” to improve managers’ ability to effectively lead today’s highly diverse workforce. These skills directly translate into improved retention of talent and improved business performance. In other words, better trained leaders who know how to communicate effectively and manage performance, and enable employers to hold onto their greatest assets—people.
We also provide assistance with strategic planning, offer best practices, resources, tools, and cost-effective solutions to everyday human resource challenges. We got into business because we’re passionate about helping employers focus on business, retain good people, and drive improvements in profitability, customer service, quality, and productivity. We’re also passionate about helping leaders and HR professionals continually develop their skills–and careers–through high quality continuing education programs.
Overall, we’re subject matter experts in how to align people and processes with goals to improve performance, and we have numerous client testimonials that speak to our capabilities. For specific feedback from our clients, please refer to our Testimonials page.
What We Do
For Individuals:
Through a strategic partnership with two executive coaching firms, LeBoffe and Associates and Coach BJP, we provide career development and transition coaching and leadership coaching. Our executive coaches are all certified through the International Coaching Federation (ICF) and are true professionals in helping individuals navigate career and life transitions and in helping business owners and executives improve their ability to lead others and accomplish business goals through better people management. Additionally, at RPC we’re providers of leadership, HR, and professional development training programs and these programs can be delivered on a 1:1 basis. For individuals who may need improvement in conflict resolution, managing employee performance, giving feedback, etc. we can create customized learning programs for individuals.
Why Hire Us?
1. Our Competence and Experience.
For starters, we’re able to quickly assess the root causes of people and performance problems and develop solutions. Some consulting firms take forever to diagnose situations, collect a ton of data, and get into “analysis paralysis” before prescribing actual solutions. To us, if a problem is as obvious as a ham sandwich–why analyze it to death? We have, combined, over 100+ years of leadership experience among all HR consultants and executive coaches on our team. We bring the expertise of leadership–from the trenches–and you’ll get no PhD’-ish psychobabble from us. No offense to academia, but our leaders speak in real world language–not management theory. Each one of our consultants brings their real world experience to client engagements and, when in the classroom teaching others, have the ability to translate their experiences to make the training “real world” and not theoretical. Our RPC programs are concise, practical, experiential and drive changes in leadership behavior–guaranteed. For more information about our leadership, HR, and employment law training programs, please go to Training Programs.
2. We’re Cost Effective.
By doing a great job of quickly identifying root causes to people and performance issues, we’re able to target leadership or employee training toward specific skill gaps–not put in an entire training program with a bunch of modules that are a waste of time. With our help, we customize the right curriculum for you that will drive the desired improvements in leadership behavior and business performance–at an affordable price. Additionally, our HR Consulting provides employers with on-demand, senior-level HR expertise to provide follow on consulting after training has been implemented.
3. We’re easy to get along with to schedule and deliver.
We deliver our training courses in a modular format–which means we can create a customized schedule to deliver training, beyond just and “8-4:30″ type of schedule. For many employers, two half-day sessions, such as a 7:30-Noon schedule is the solution. For others, scheduling an evening training, to accommodate 2nd shifters is essential. We understand the unique challenges, especially in small business, so we’re very accommodating to client needs and do our best to overcome the obstacles of program scheduling.
In providing HR consulting, such as reviewing a company handbook or assisting with a sensitive employee issue, we’re available when you need us. We also travel and work on-site at client locations for more in-depth projects. This enables us to get to know your people, your culture, and assess situations with a more hands-on approach. So, although we’re based in Southern Florida, we travel throughout the U.S. to work with our clients. And, we have technology solutions to provide consulting and training via the Web, to minimize costs.
Since the founding of our company in 2002, our mission has been the same:
“To assist people and organizations achieve measurable results through targeted, results-focused training and performance solutions.”